Privacy Policy

Privacy Policy – Univerre Pro Uva SA

1. Introduction

At Univerre Pro Uva SA, the protection of your personal data is a priority. We are committed to processing your data transparently, proportionately, and responsibly, in compliance with the Swiss Federal Act on Data Protection (FADP) effective as of 1 September 2023.

By accessing our website, you agree to the terms of this policy.

2. Data Controller

The data controller is:

Univerre Pro Uva SA
Ile Falcon 21, CP
CH-3960 Sierre
info@univerre.ch

3. Data Collected

We only collect personal data necessary to provide our services:

  • Identification data: name, postal address, email, phone number
  • Customer number in our CRM system
  • IP address via Google Analytics and Smartlook for navigation analysis

No sensitive data as defined in Art. 5(c) FADP are collected.

4. Purposes of Processing

Personal data are processed for the following purposes:

  • Responding to your contact requests, orders or registrations
  • Providing sector-related information via newsletter (with your consent)
  • Analysing and improving our services via web analytics tools
  • Managing billing and customer relationships
  • Ensuring website security

The legal basis for processing is our contractual relationship, Univerre’s legitimate interest, or your consent, as applicable.

5. Data Sharing

Univerre does not share personal data with third parties without your explicit consent.

Only essential technical providers (e.g., PayPal) may process certain data strictly within the framework of their services. These subcontractors are carefully selected in accordance with Art. 9 FADP and operate under contracts guaranteeing a level of protection equivalent to that required by law.

A list of our subcontractors is available upon request at dpo@univerre.ch

6. International Transfers

Univerre mainly processes your data from Switzerland or the EEA. If data are processed outside these regions, Univerre ensures, in accordance with the FADP, OPDo, and EU Regulation 2018/1725, that an adequate level of protection for individuals’ fundamental right to data privacy is guaranteed — in particular, by adopting the European Commission’s Standard Contractual Clauses or by using certified entities under the Swiss-U.S. Data Privacy Framework (DPF).

7. Data Security

We implement technical and organisational measures in line with Art. 7 & 8 FADP and Art. 2 & 3 OPDo to ensure:

  • Confidentiality
  • Integrity
  • Availability
  • Traceability of data

Payments are processed exclusively via PayPal; Univerre does not store any banking data.

8. Cookies and Tracking Tools

To make access to univerre.ch more convenient and to offer you the best possible experience, we use cookies.

For more information, please refer to our Cookie Policy.

9. Retention Period

Personal data are kept as long as necessary to fulfil the purposes mentioned above or as required by law.

10. Your Rights

In accordance with the FADP, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability (where applicable)

You may exercise these rights by contacting us at: dpo@univerre.ch

11. Data Protection Officer

Univerre has appointed a Data Protection Officer.

Email: dpo@univerre.ch

12. Contact and Complaints

For any questions or complaints, please contact:

Univerre Pro Uva SA
Ile Falcon 21, CP
CH-3960 Sierre
info@univerre.ch 

In case of dispute, you may also contact the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern.

13. Amendments

This policy may be amended at any time. We encourage you to review it regularly.