Legal Information

Univerre Pro Uva has no influence over information accessible via external links leading to other websites and therefore disclaims any responsibility for the content of such sites.

All content on the Univerre Pro Uva website is protected by intellectual property laws, in particular copyright law.

Downloading, copying, or printing texts, illustrations, or other data does not result in any transfer of rights to the content.

The reproduction, transmission, modification, or use for public or commercial purposes of content protected by copyright, including source code, is subject to prior written authorization from Univerre Pro Uva.

Data protection

Univerre processes your data with care and ensures that your privacy is protected. To this end, Univerre fully commits to respecting the following principles :

• Proportionality: your data is never shared with third parties and its use is kept to a minimum
• Responsibility: your data is handled responsibly as if it were our own
• Transparency: your personal data is used only for the purposes described below

How does Univerre use your data ?

No personal data is recorded when accessing the Univerre Pro Uva website. The web server only records non-personal usage data (log files), which reveal trends that we use to improve our services.

We use this data to provide and improve our services. Univerre uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help analyze how users use the site. The information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the website, compile reports on website activity for its publisher, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the data on Google’s behalf, including the publisher of this website. Google will not associate your IP address with any other data held by Google.

You can disable cookies by selecting the appropriate settings on your browser. However, such deactivation may prevent the use of certain features of this site. By using this website, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described above.

This website collects personal data only to provide the services requested by the user (e.g., orders, questions sent by email, subscription to a newsletter). This data is used solely for this purpose and is not shared with third parties.

What data does Univerre collect ?

• Your contact details

When placing a sample order or making a contact request, we store in our CRM your customer number, name, postal address, email address, and phone number. We believe that our customers are more than just a customer number. Therefore, in order to offer personalized service, we need to collect your contact details to prepare invoices, contact you, or visit you. With your consent, we use your email address to inform you about news related to your sector via newsletters, from which you can unsubscribe at any time.

• Your IP address

Your IP address allows us to analyze your browsing behavior on our website using tools such as Google Analytics and Smartlook and to identify your interests in order to improve our services and the targeting of our advertisements.

Does Univerre share your data with third parties ?

Univerre does not share your personal data with other providers without your permission and consent.

How does Univerre ensure the security of your personal data ?

Univerre’s security system is regularly updated and industry best practices are applied.

Processing of banking data when ordering samples

The payment system is provided by PayPal; under no circumstances does Univerre store information related to the payment of sample orders. See PayPal’s general terms and conditions.

Cookie policy

What is a cookie ?

Cookies are text files temporarily stored on your devices (computer, tablet, and smartphone) when you visit a website. They allow, among other things, automatic recognition or the continuation of an unfinished order.

Univerre uses cookies to understand your browsing behavior and improve your experience on our website.

Which cookies are used by Univerre ?

Functional cookies :

Analytics / Tracking Cookies

For any information regarding the collection of your data, we invite you to contact us.

As part of our business relationship and to ensure you receive excellent service, phone calls with Univerre employees may be recorded.

Purpose of the processing

These recordings are used for the purposes of training our staff, monitoring the quality of our services, and for the preparation and verification of customer reports.

Shelf life

Records are kept for a maximum of 6 months for training and continuous quality improvement purposes. However, records necessary for establishing commercial evidence (orders, specific agreements) may be archived for 10 years, in accordance with legal obligations regarding the retention of accounting and contractual documents (Swiss Code of Obligations).

Your rights (Right to object)

Your consent is important. If you do not wish your conversation to be recorded, you can ask the other party to disable recording at the beginning of each call. This request will be processed immediately.